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Frequently Asked Questions

Everything you need to know about Nearby Pets India.

General

Nearby Pets India is a pan-India pet storefront. Delivery and advice are planned city by city across most of India, with delivery arranged city by city.
We coordinate nationwide. Tell us your pin code and we propose how handover works near you.
Reserve after video; complete with an accompanied delivery to your city.
Health work finishes before listing anywhere we sell. Ask for the card on the call.
Dogs, cats, birds, small animals — availability is local to the week and city.
Seven days nationally, with records on arrival. Contact at once if needed.
Health-window process only. Change of mind is excluded everywhere we deliver.
Local referrals when we know them — ask with your city.
WhatsApp from the listing; include pin code for logistics answers.
Registered business; registration on email request.
Yes possible — send the list and destination city.
Supplies: carrier tracking. Animals: named companion updates.
UPI/cards/net banking; never share OTPs on chat.
No points mesh — prior buyers mention order history.
Sign up with a phone we can reach for nationwide handovers.
If not yet despatched; new pin codes need a fresh route quote.
Not a Nearby Pets India service; ask for local ideas.
Vet same day and message us with your city for the 7-day process.
Shipped across most of India, with delivery arranged city by city when stocked; confirm size.
Video is standard; local viewing only where we can appoint it.
Breed briefing + local trainer pointers when known.
No. Intercity freight is quoted before you pay.
Breed + city on WhatsApp for targeted alerts.
Yes — climate differs by city, so say where you live.
Fulfilment use only; deletion when legally fine.

Dogs

Labrador, German Shepherd, Golden Retriever, Beagle, Shih Tzu, Pomeranian, Husky and several others. Availability moves weekly; ask about a specific breed. WhatsApp us with the breed if you want this applied to a real animal.
Many of our puppies come with KCI (Kennel Club of India) registration. Check the individual puppy listing for details.
We recommend high-protein puppy kibble specifically formulated for large breeds, like Royal Canin or Farmina.
Roughly monthly, or when genuinely dirty. Over-bathing strips the coat and causes more skin trouble than it prevents. WhatsApp us with the breed if you want this applied to a real animal.
We sell dogs, not guard dogs. A dog kept purely to guard is usually an unhappy dog; temperament is what to select for. WhatsApp us with the breed if you want this applied to a real animal.
Smaller breeds like Shih Tzus, Pugs, and French Bulldogs are excellent choices for apartment living in India.
Puppies typically need DHLPP, Anti-Rabies, and Kennel Cough vaccinations in their first year.
Yes. Teething runs to about six months; without something to chew, it chooses your furniture. WhatsApp us with the breed if you want this applied to a real animal.
Take it out after every meal, nap and play session, and reward outside. Accidents indoors mean you missed a window, not that the puppy is defiant. WhatsApp us with the breed if you want this applied to a real animal.
Plain roti occasionally is not harmful, but spiced food is. Onion, garlic and chilli are the real problems in home food. WhatsApp us with the breed if you want this applied to a real animal.
A vet-prescribed preventive, applied on schedule. Treat the bedding and the floor at the same time or they come back. WhatsApp us with the breed if you want this applied to a real animal.
Yes. Short-coated and small breeds genuinely need it in the north; thick-coated breeds do not. WhatsApp us with the breed if you want this applied to a real animal.
About an hour a day, split into two. An under-exercised Labrador gains weight fast and finds its own entertainment. WhatsApp us with the breed if you want this applied to a real animal.
Yes, Labradors are known for being extremely friendly and patient with children.
Yes. Size the crate so the dog can stand and turn, no larger. WhatsApp us with the breed if you want this applied to a real animal.
Clearing intestinal parasites - every two weeks as a puppy to twelve weeks, then monthly to six months, then quarterly. It is routine, cheap, and skipping it shows in coat and weight. WhatsApp us with the breed if you want this applied to a real animal.
Poodle, Shih Tzu, Bichon Frise and Maltese. Low-shedding is not the same as low-maintenance; these coats need clipping. WhatsApp us with the breed if you want this applied to a real animal.
Nationwide low-shed options change by city each week — we will not label any dog hypoallergenic without you meeting it on a call.
Training and ensuring they get enough mental and physical stimulation are the best ways to manage barking.
Yes. Worth discussing with a vet first, particularly for large breeds. WhatsApp us with the breed if you want this applied to a real animal.
Beagles typically live between 12 to 15 years with proper care.
Introduce them on neutral ground and supervise their interactions closely for the first few days.
Where the litter is registered, yes. Ask before buying and we will tell you what exists for that litter. WhatsApp us with the breed if you want this applied to a real animal.
No - they are highly trainable, but they need the work. An untrained German Shepherd is a problem precisely because it is intelligent. WhatsApp us with the breed if you want this applied to a real animal.
Pack their food, water, a leash, waste bags, a first-aid kit, and their favorite toy.

Cats

Persian, Maine Coon, Bengal, British and American Short Hair, Himalayan, Bombay and Exotic Short Hair are the ones we see most. Availability changes weekly, so ask about a specific breed. WhatsApp us with the breed if you want this applied to a real animal.
They need daily brushing and their flat face means eyes need wiping. The coat is the work; skip a week and it mats to the skin. WhatsApp us with the breed if you want this applied to a real animal.
Clumping, unscented litter suits most cats. Cats dislike perfume more than owners expect; change brand gradually. WhatsApp us with the breed if you want this applied to a real animal.
Scoop daily, full change weekly. A dirty tray is the most common reason a cat starts going elsewhere. WhatsApp us with the breed if you want this applied to a real animal.
Most cats groom themselves effectively, but long-haired breeds may need a bath every few months.
Cats need the Tricat (FVRCP) vaccine and the Anti-Rabies vaccine annually.
Contrary to popular belief, many adult cats are lactose intolerant. It's better to provide fresh water or specialized cat milk.
Yes, we have everything from simple scratching pads to elaborate cat trees.
Give it a post it prefers and place it where the cat already scratches. Punishment does not work; substitution does. WhatsApp us with the breed if you want this applied to a real animal.
Indoor cats live considerably longer, and are content given height, play and company. The trade-off is that you must supply the stimulation outdoors would have. WhatsApp us with the breed if you want this applied to a real animal.
Yes, we sell dried catnip, catnip sprays, and toys infused with catnip.
Slowly - separate rooms first, then scent swapping, then supervised meetings. Rushing this is the single most common cause of long-term tension. WhatsApp us with the breed if you want this applied to a real animal.
Kitten-specific food, several small meals a day. Adult food does not carry the protein and calories a growing kitten needs. WhatsApp us with the breed if you want this applied to a real animal.
It could be for attention, hunger, or health issues. If it's unusual, a vet visit is recommended.
Yes, we have both hard-shell and soft-sided carriers suitable for car and air travel.
Clear eyes, clean ears, a shiny coat, and a good appetite are all signs of a healthy cat.
Yes, with reward - cats learn recall, carrier entry and simple cues. They do not respond to correction the way dogs do. WhatsApp us with the breed if you want this applied to a real animal.
Yes, we have specialized combs and brushes designed specifically for long-haired Persian cats.
Roughly 50ml per kilo a day. Many cats under-drink; a bowl away from the food helps. WhatsApp us with the breed if you want this applied to a real animal.
Yes - they are large, tolerant and sociable. The size means more food, more grooming and more space. WhatsApp us with the breed if you want this applied to a real animal.
We have a wide variety of treats, including creamy treats, jerky, and dental chews for cats.
Look for small black specks (flea dirt) in their fur or excessive scratching.
Yes. Useful for portion control, though they do not replace someone checking on the cat. WhatsApp us with the breed if you want this applied to a real animal.
Commonly 12 to 18 years. Indoor living is the single biggest factor in that number. WhatsApp us with the breed if you want this applied to a real animal.
Yes. Kidney and joint support are the usual reasons to switch after about ten. WhatsApp us with the breed if you want this applied to a real animal.

Exotic Birds

Cockatiels, conures, African Greys, macaws, budgerigars and lovebirds among others. Ask about a species rather than browsing - availability varies. WhatsApp us with the breed if you want this applied to a real animal.
Yes, birds need enough space to stretch their wings fully and move around comfortably. Larger is always better.
Pellets as the base, with fresh vegetables and some fruit. An all-seed diet is the commonest cause of illness in pet parrots. WhatsApp us with the breed if you want this applied to a real animal.
Some species mimic - African Greys most notably, then some conures and budgerigars. No bird is guaranteed to talk, and buying one expecting it is a mistake. WhatsApp us with the breed if you want this applied to a real animal.
Foraging toys, rotated, and time out of the cage. A bored parrot screams or plucks; both are hard to reverse. WhatsApp us with the breed if you want this applied to a real animal.
Yes - natural light or a proper avian lamp, for vitamin D. Window glass filters out what they need. WhatsApp us with the breed if you want this applied to a real animal.
The tray should be cleaned daily, and the entire cage should be deep-cleaned weekly.
Some are very - macaws and conures especially. If you share a wall, choose a quieter species. WhatsApp us with the breed if you want this applied to a real animal.
Yes. Hand-rearing is easy to get wrong; ask us before attempting it. WhatsApp us with the breed if you want this applied to a real animal.
Fluffed up, quiet, sitting low, changes in droppings. Birds hide illness, so any visible sign means see an avian vet quickly. WhatsApp us with the breed if you want this applied to a real animal.
It can be done, but only by someone who knows how. A bad clip causes crash landings and broken keel bones. WhatsApp us with the breed if you want this applied to a real animal.
Yes - an avian vet, annually. A general small-animal vet often will not treat birds. WhatsApp us with the breed if you want this applied to a real animal.
Toys made of natural wood, vegetable-dyed leather, and bird-safe metals are best. Avoid small plastic parts.
Lifespans vary greatly. Budgies live 10-15 years, while Macaws can live 50-80 years.
Yes, we have wooden breeding boxes suitable for various bird sizes.
No - chocolate is toxic to birds. Avocado, caffeine and salt are equally dangerous. WhatsApp us with the breed if you want this applied to a real animal.
Most birds enjoy a misting with water from a spray bottle or a shallow dish of water to splash in.
Feather plucking can be caused by stress, boredom, or medical issues. It requires immediate attention.
Yes, though most parrots do not need it. Finches and pigeons do; hookbills generally do not. WhatsApp us with the breed if you want this applied to a real animal.
Yes, Cockatiels are known for being gentle and relatively easy to care for, making them great first birds.
Yes, we sell harnesses that allow you to take your bird outside safely.
Generally no. Size and temperament differences lead to injury, even between species that look compatible. WhatsApp us with the breed if you want this applied to a real animal.
Use positive reinforcement and treats. Start in a quiet room and be very patient.
Yes. Useful in the north in winter, unnecessary in most of the country. WhatsApp us with the breed if you want this applied to a real animal.
Place their cage outside with food and water. They often stay nearby and may return to their familiar 'home'.

Small Animals

We commonly have Hamsters, Guinea Pigs, Rabbits, and sometimes Hedgehogs.
Yes - a solid-surface wheel, large enough that the back stays straight. Wire wheels injure feet and a small wheel curves the spine. WhatsApp us with the breed if you want this applied to a real animal.
Paper-based bedding with plenty of hay. Cedar and pine shavings cause respiratory problems. WhatsApp us with the breed if you want this applied to a real animal.
No - they are social and do badly kept singly. Keep at least two, same sex or neutered. WhatsApp us with the breed if you want this applied to a real animal.
Yes, where the vaccines are available locally. Ask an exotics vet what is offered in your area. WhatsApp us with the breed if you want this applied to a real animal.
A quality hamster mix, with small amounts of fresh vegetables. Avoid citrus and anything sugary. WhatsApp us with the breed if you want this applied to a real animal.
Spot clean daily, full change weekly. A fully stripped cage every day destroys scent marking and stresses the animal. WhatsApp us with the breed if you want this applied to a real animal.
Rabbits and guinea pigs need unlimited hay. It is the main food, not bedding - the teeth and gut both depend on it. WhatsApp us with the breed if you want this applied to a real animal.
No - water baths are dangerous for hamsters. A sand bath is what they use to clean themselves. WhatsApp us with the breed if you want this applied to a real animal.
Rabbits are delicate and can be skittish. They are best for older children who can handle them gently.
5 to 7 years. Longer than most families expect when they buy one. WhatsApp us with the breed if you want this applied to a real animal.
Yes. Essential - these teeth grow continuously. WhatsApp us with the breed if you want this applied to a real animal.
Rabbits need a large area. A cage should only be a 'base'; they need several hours of exercise in a larger pen or room.
Small amounts of some fruit. Dwarf hamsters are prone to diabetes and should have almost none. WhatsApp us with the breed if you want this applied to a real animal.
Yes. Line it with familiar bedding for the journey. WhatsApp us with the breed if you want this applied to a real animal.
By the distance between the openings, easier in adults. Ask us or a vet rather than guessing - a mistake means a litter. WhatsApp us with the breed if you want this applied to a real animal.
Alarm, or annoyance. It is communication; find what startled it. WhatsApp us with the breed if you want this applied to a real animal.
Yes. Guinea pigs cannot make their own vitamin C and must get it daily. WhatsApp us with the breed if you want this applied to a real animal.
No. Rabbits and guinea pigs have different diets and rabbits can injure guinea pigs. WhatsApp us with the breed if you want this applied to a real animal.
Let it settle for a few days, then offer food from a flat palm. Work at its pace; grabbing sets you back weeks. WhatsApp us with the breed if you want this applied to a real animal.
It is usually recommended. It reduces aggression, spraying and, in females, uterine cancer risk. WhatsApp us with the breed if you want this applied to a real animal.
It's a small shelter inside the cage where the animal can go to feel safe and sleep.
A proper harness, never a collar. Introduce it slowly indoors and never pull. WhatsApp us with the breed if you want this applied to a real animal.
Yes, hedgehogs are most active during the night and will sleep during the day.
Yes, we have various sizes of drip-proof water bottles that attach easily to cages.

Delivery Service

Yes across most of India, with delivery arranged city by city — each route planned and quoted.
Accompanied legs, never anonymous courier-only for animals.
Always quoted for your pin pair before advance.
Where logistics allow nationwide; share the pin and cart for a written ETA.
Depends on the city pair. We give a written ETA for your pin rather than one national promise.
Supply COD varies by city carrier. Animals always settle at handover after you see them.
Yes — required for animals.
Companion stops and stabilises.
India only. Export permits and quarantine are not a Nearby Pets India service.
Nationwide animal moves use human updates from the accompanying person for your city pair.
Accompanied vehicles are wiped down between nationwide jobs; ask on your route quote if you want the checklist.
Journey crate is standard nationally; retention crates are quoted if you want to keep one.
We list them per route when you book.
Many cities offer weekend animal handovers — we confirm per pin code when you book.
Parcel express is quoted up front. Animal routes stay safety-first — no paid unsafe speed-ups.
Same-day photos nationwide desk.
Often yes outside metros; remote pins may use a mutually agreed collection town.
Pre-authorise for animals.
City pickup only where we can staff an appointment — ask with your pin.
We ship catalogue species only, subject to carrier and state rules on each route.
Explained per quote.
Route-specific checklist on confirmation.
Redelivery rules; animals never abandoned.
Yes with dimensional quotes.
Breed, weight, both pins — national desk quotes.
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