Refund and Return Policy
Last updated: 19 September 2026
This policy applies to Nearby Pets India operating from Flat No 9C, 2nd Floor, GTB Nagar, Kharar, Punjab, India 140301 · [email protected] · +918069645024.
Refund & Return Policy — Nearby Pets India
One nationwide framework, applied city by city. Nearby Pets India uses the same health-window length everywhere; freight quotes and cancel cut-offs follow the route you booked.
| Stage | Refund posture |
|---|---|
| Before despatch | Advance minus documented costs |
| After despatch | Rehoming discussion |
| 0–7 days post-handover | Health window with vet proof |
| Change of mind | Not refundable |
Pay only through stated gateways. Never share OTPs on WhatsApp.
Health claims: same-day notice + documents to [email protected]. Pin code belongs in every logistics complaint.
Pan-India note
Nearby Pets India quotes and routes city by city. A rule that works in one state may need a local variant — ask with your pin code.
Last reviewed: September 2026
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