Privacy Policy

This policy applies to Nearby Pets India operating from Flat No 9C, 2nd Floor, GTB Nagar, Kharar, Punjab, India 140301 · [email protected] · +918069645024.

Privacy Policy — Nearby Pets India

Nearby Pets India serves customers across India. This notice describes pan-India data practices when delivery is planned city by city.

Nationwide data practices

We collect the phone number and name you send on WhatsApp or the contact form, the breed and city you ask about, and payment references for advances paid to Nearby Pets India.

If you create an account we store login identifiers. Delivery addresses and pin codes are kept only as long as needed to complete a handover in your city or elsewhere in most of India, arranged city by city.

We do not buy marketing lists. Automatic logs may include IP address, device type, and pages viewed on Nearby Pets India.

Why we process

Data is used to answer enquiries, confirm video calls, schedule handovers that respect pin-code routing and climate by city, issue invoices, and meet legal record-keeping duties in India.

We may use anonymised aggregates to improve which breeds we list. We do not sell personal information.

Cookies and similar tech

Essential cookies keep the session and cart stable. Analytics cookies, if enabled, help us see which pages fail. You can block non-essential cookies in the browser; the site may still work for browsing.

Third-party embeds (maps or chat) set their own cookies under their policies — check those if you open them from Nearby Pets India.

When data leaves our control

We share details with the logistics person accompanying an animal, with payment processors for UPI/card settlement, and with professional advisers when required. Vendor partners such as local partners may see what is needed to prepare an animal — not your full browsing history.

We disclose information if Indian law requires it, or to protect the animal or a person from serious harm.

Security baseline

Access to customer records is limited to staff handling that order. Payment card numbers are not stored on our servers when a gateway handles the charge.

No method is perfect; use a unique password if you keep an account on Nearby Pets India.

Access and deletion

Email [email protected] to request a copy, a correction, or deletion of data we no longer need for an open order or legal retention.

We respond within a reasonable period. Some billing records are kept for statutory periods even after a deletion request.

Children

Nearby Pets India is aimed at adults arranging a pet purchase. We do not knowingly collect data from children under 18 for sales.

Breach communication

If a breach likely risks your rights, we will notify affected customers and, where required, the relevant authority. Report suspected incidents to [email protected].

India-wide notes

This notice is governed by applicable Indian law. For operational questions about privacy on a live order in most of India, arranged city by city, WhatsApp the number on the contact page.

How to reach us

Privacy questions: [email protected]. Operational questions about a listing: use WhatsApp on the contact page for Nearby Pets India.

Last reviewed: September 2026